Frequently Asked Questions

Our platform is an all-inclusive online doctor consultation service that facilitates easier health consulting by matching patients with medical professionals in a variety of specialties. To guarantee that consultation, diagnosis, or guidance may access high-quality care, treatment, and healthcare facilities, we have assembled physicians with extensive training, a strong reputation, and years of experience. Whether you need medical guidance or have an urgent health concern. For service users, our platform guarantees quick, dependable, high-quality, and convenient consultation. Important characteristics:

- Specialists are medical professionals with a wide range of backgrounds.

- Convenience: You can schedule an appointment anywhere, at any time.

- Reliable guidance: Receive reliable guidance specific to your health issue.

- Security and Privacy: We respect the privacy of your medical records.

By bridging the gap between patients and physicians, we hope to make healthcare more responsive and accessible to all.

You can visit the Okardcare website at https://okardcare.com, create a new account, and fund it with sufficient funds for the scheduled appointment. Choose a doctor who is available, then pick a time slot in their calendar to make and confirm the appointment in accordance with protocol. Wait for the time to arrive after the appointment is over. The doctor will call you right away, or you can phone them exclusively during the appointment time via the Okardcare system (you need to log in to Okardcare before the time to talk).

Free consultations are not offered by our site. The fee for each consultation is 2,000 kip per minute. Access to highly skilled healthcare providers with years of expertise who offer trustworthy guidance specific to your health needs is ensured by this service. You can easily arrange a consultation at any moment to obtain professional care from a certified doctor if you have any health issues or need expert advice.

Yes, we provide our users with a clear refund policy. You will get a complete refund if you cancel your appointment at least one day beforehand. Furthermore, we solely bill for the time spent on your consultation. For instance, you will only be billed for 10 minutes if you schedule a 20-minute appointment but only use 10. You can only pay for the time you spend with the doctor thanks to this policy, which guarantees fair and transparent pricing.

We recognize that trust is essential in healthcare. Our platform is committed to ensuring that only qualified and accredited doctors are available for consultations. Each doctor is carefully selected based on official government credentials and valid medical licenses, guaranteeing that they are fully authorized to provide medical advice. Additionally, every doctor's profile includes their resume and credentials, allowing you to verify their qualifications and expertise before booking a consultation. We prioritize your safety and confidence, upholding the highest standards of medical professionalism to deliver trusted and reliable healthcare services.

Yes, you can use our website to schedule a consultation with an expert. Based on their credentials, experience, and availability, you can look through the list of specialized physicians and choose the one that best meets your requirements. Just go to the doctor's profile, see if they are available, then use our website to make an appointment.

Our platform features thorough biographies of doctors that include specifics about their training, experience, and areas of specialty. To find the doctor who best fits your needs for example, a specialist in your disease or a particular area of interest you can quickly look through a doctor's profile and background. Based on what other patients have to say about the service, user reviews and ratings also assist you in making an informed choice.

You can modify your appointment time after making a reservation, for instance, by selecting a different time 30 minutes prior to your consultation, or you can use the website to amend your appointment time directly with the Care Opportunity Service Center. To make sure the doctor you need is available, we advise rescheduling your appointment as soon as possible.

You can reach our team via a variety of channels, including live chat with the service team, text messaging, and email, if you need assistance right away.

We will promptly notify you and offer to reschedule your appointment at a time that works for you if the doctor is unavailable at the time of your planned appointment. But we make every effort to steer out of these situations. In the event of an urgent change, we will let you know and settle the matter as agreed upon.

You can notify the team or service center right away if you experience any technical difficulties during the chat, such as problems with the connection, the audio, or the video. They will assist you in fixing the problem.